Order Status

An item is missing from my shipment.
If an item is missing from your shipment that is not explained on the packing slip, please just email us for assistance. If we were only able to ship part o...
Tue, Sep 14, 2021 at 12:15 PM
How do I change quantities or cancel an item in my order?
If you need to cancel your order, you can email us to request a cancellation. If your order has not yet been processed when we see your email we will change...
Tue, Sep 14, 2021 at 12:14 PM
How do I track my order?
When we ship your order, our shipping program sends an email with tracking number to the email address listed on your order. This tracking number is also au...
Tue, Sep 14, 2021 at 12:14 PM
My order never arrived.
If you received a shipping confirmation email and tracking number and there appears to be something wrong with the delivery of your package according to the...
Tue, Sep 14, 2021 at 12:15 PM
My product is missing parts.
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in you...
Tue, Sep 14, 2021 at 12:17 PM
When will my backorder arrive?
If an item is on backorder, we will ship as soon as they are back in stock. If you would like an ETA on when they are expected to be back in stock, please s...
Tue, Sep 14, 2021 at 12:17 PM